Neural network AI-responder for HostAway

AI-Responder for HostAway is an artificial intelligence-powered chat solution designed to provide an exceptional guest experience for HostAway customers. This innovative tool harnesses the power of artificial intelligence to provide personalized and effective responses to guest queries, enabling seamless communication and prompt problem resolution. The AI-Responder system is based on three main sources of information: a document with information about a specific property, data about guests and previous chat history. This comprehensive approach allows artificial intelligence to provide accurate and empathic responses by mimicking human-like conversations.

How AI-Responder for HostAway works - AI Duh

The AI-Responder system uses a document with information about a specific object, containing up to 800 words, to answer questions. For example, to answer five questions in the demo video, the AI ​​used only 74 words, demonstrating its ability to condense complex information into concise and relevant answers. Additionally, AI uses guest data such as booking details and previous chat history to provide continuity and personalization in the conversation.

Artificial Intelligence Technology Used

AI-Responder for HostAway - AI Duh uses the OpenAI GPT3 Davinci-003 and GPT NeoX 20B models during its beta. The quality of the generated text is exceptionally high and is often indistinguishable from human-written responses. This level of sophistication allows AI to provide responses that don't require extensive editing, making it an effective tool for communicating with guests.

Quality of answers

In AI-Responder tests for HostAway - AI Duh, a quality score of 4 (good) or 5 (excellent) was achieved in 88.2% of cases. This indicates that AI-generated responses are very effective and do not require extensive editing, making them suitable for direct use with guests.

Pricing

The AI-Responder system is competitively priced at $95 per month per ad after the beta period. Currently, all users are considered beta users and receive a 14-day free trial and a lifetime fixed price of $49 per month per listing (up to 300 searches per month per listing).