Kore Ai

Kore.ai is an artificial intelligence service that has been at the forefront of AI innovation for over a decade, revolutionizing the way businesses interact with customers and employees. The company's mission is to simplify the implementation of AI and help organizations achieve meaningful business results faster. Kore.ai's comprehensive platform offers a wide range of AI-powered solutions designed to improve customer experiences, optimize employee interactions, and improve overall productivity.

Customer Experience

Kore.ai solutions are aimed at delivering personalized and effective interactions. Platform features include:

• Automated Customer Support : Kore.ai's AI assistants can handle more than 80% of customer queries, freeing up human agents to perform more complex and creative tasks.
• 24x7 support across multiple channels : The platform offers seamless support across multiple channels, ensuring that customers receive timely and effective assistance at all times.
• Precise Answers : Kore.ai's AI technology allows you to customize responses to specific customer queries, providing a personalized experience for each customer.

• Artificial Assistants : These assistants provide agents with real-time answers and recommendations, enhancing their ability to quickly and efficiently resolve customer issues.
• Seamless Transitions : The platform enables smooth transitions from automated to human-centric interactions, ensuring that customers receive consistent, quality support.

• Automated employee support : The platform's AI assistants can handle more than 80% of typical employee queries, freeing up human support to handle more complex issues.
• 24/7 support : Employees can receive support at any time, ensuring timely assistance when needed.

• AI-powered search : The platform's AI technology understands user intent, context, and preferences to deliver personalized search results.
• Retrieval Augmented Generation (RAG) : Kore.ai's RAG technology turns existing documentation into compelling answers, improving the search experience.

• Conversational AI Engine : The platform's conversational AI engine can be integrated into any application, improving the user experience and increasing overall efficiency.
• Multi-language support : Kore.ai solutions support multiple languages, ensuring that users can interact with applications in their preferred language.

Kore.ai solutions are trusted by the world's leading brands and have a global presence across all continents. The company's scalable infrastructure and flexible deployment options enable it to leverage the power of AI to improve the customer and employee experience for companies of all sizes.

Kore.ai's comprehensive platform offers a wide range of solutions designed to improve customer and employee experiences. By harnessing the power of artificial intelligence, businesses can improve efficiency, productivity, and overall customer satisfaction. With its global scale and flexible deployment options, Kore.ai is the ideal choice for organizations looking to integrate AI capabilities into their